Data protection

Privacy policy

1. Data protection overview

General notes

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy below.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

How do we collect your data?

On the one hand, we collect data that you intentionally provide to us. This may be data that you enter in a contact form.

We collect other data automatically via our IT systems when you visit the website. This is mainly technical data, e.g. web browser, operating system or time of page view. This data is collected automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure the smooth operation of the website. Other data may be used to analyse your user behaviour.

What rights do you have with regard to your data?

You have the right of access to information about the origin, recipient and purpose of your stored personal data, free of charge at any time. You also have the right to request rectification, restriction of processing or erasure of this data. You can contact us at any time at the address provided in the legal notice if you have any further questions regarding data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analytics tools and third-party tools

When visiting our website, your browsing behaviour can be analysed for statistical purposes. This is done mainly by means of cookies and with analytics software. The analysis of your browsing behaviour is usually anonymous – it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the privacy policy below.

You can object to this analysis. We will inform you about how you can object in this privacy policy.

2. General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially, in accordance with statutory data protection regulations and this privacy policy.

When you use this website, a variety of personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission on the Internet (e.g. communication by email) can be subject to security vulnerabilities. It is not possible to completely protect data against access via third parties.

Information about the data controller

The data controller for this website is:

CPC Cargo Center GmbH
Sven Boysen
Ludwig-Erhard-Straße 3
28197 Bremen, Germany

Telefon: 0421 52 161-0

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

3. Data protection officer

Data protection officer required by law

We have appointed a data protection officer for our company.

Bärbel Rolfes, HEC GmbH Bremen,


4. Data collection on our website


Web pages frequently use what are known as cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are known as ‘session cookies’. These are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser to inform you when cookies are set and only accept cookies in individual cases, reject cookies in certain cases or in general, and activate automatic deletion of cookies when you close the browser. The functionality of this website may be limited if cookies are deactivated.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to ensure that the services provided are technically error-free and optimised. Other cookies (e.g. cookies to analyse your browsing behaviour) that may be stored will be addressed separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in what are known as server log files, which your browser automatically transmits to us. This information includes:

    browser type and version,
    operating system on the device being used,
    referrer URL,
    host name of the device being used,
    time of server request and
    IP address.
This data is not merged with data from other sources.

The basis for data processing is Art. (6) (1) (b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract.

5. Plug-ins and tools


Our website uses plug-ins of YouTube, a site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

If you visit one of our pages that includes a YouTube plug-in, a connection to YouTube’s servers is established. This informs the YouTube server about which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of presenting our online offerings in an appealing manner. This constitutes a legitimate interest pursuant to Art. (6) (1) (f) GDPR.

Further information on the handling of user data can be found in YouTube’s privacy policy at

Google Maps

This site uses the Google Maps API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

It is necessary to save your IP address to use the functions of Google Maps. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

Google Maps is used in the interest of presenting our online offerings in an appealing manner and to make it easy to find the places we mention on the website. This constitutes a legitimate interest pursuant to Art. (6) (1) (f) GDPR.

Further information on the handling of user data can be found in Google’s privacy policy at


Most of our wagon fleet is equipped with telematics.
The device reports the position of the respective wagon, its state of motion as well as critical jolts that could indicate an irregularity. This flood of data is collected, processed and, among other things, graphically displayed on a platform, then summarised in various evaluations or alarm messages.

This allows us to directly keep an eye on the location and route of your transportation with GPS-equipped wagons regardless of other sources of information. If there are any damage reports, we manage the rapid dispatch of mobile service teams to the site with absolute precision. The timely knowledge advantage enables us to intervene more quickly and to monitor the progress of your orders regardless of third-party information.